Terms & Conditions

Please read these conditions carefully before using the Website. By using the Website you signify your agreement to be bound by these conditions.

1. Your Account:

If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

Amazing Little Trains Ltd. reserves the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy:

Please review our Privacy Policy, which also governs your visit to the Website, to understand our practices.

3. Access to the Website:

We will do our utmost to ensure that availability of the Website will be uninterrupted and that transmissions will be error-free. Due to the nature of the Internet however, this of course cannot be absolutely guaranteed. Inevitably, your access to the Website may also be occasionally suspended or limited to allow for repairs, maintenance or the introduction of new facilities or services. We will do all we can to minimise the frequency and duration of any such suspension or restriction.

Amazing Little Trains Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. We are always looking for ways to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us using the details at the end of this statement.

4. Licence for Website access:

Amazing Little Trains Ltd. grants you a limited licence to access and make personal use of this Website, but not to download or modify it, or any portion of it, except with express written consent of Amazing Little Trains Ltd

This licence does not include any resale or commercial use of this Website or its contents; any copying or collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This Website, or any portion of this Website, may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without the advanced and express written consent of Amazing Little Trains Ltd

You may not copy or use any framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Amazing Little Trains Ltd., without express written consent. You may not use any meta tags or any other utilising Amazing Little Trains Ltd. or its affiliates names or trademarks without the express written consent of Amazing Little Trains Ltd.

Any unauthorised use terminates the permission or license granted by Amazing Little Trains Ltd.

5. Your conduct:

You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Amazing Little Trains Ltd, are responsible for all electronic communications and content sent from your computer to us, and you must use the Website for lawful purposes only.

You must not use the Website for any of the following:

For any fraudulent purposes, or in connection with a criminal offence or other unlawful activity; To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene, menacing or could be considered in any way inappropriate; or is in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”; To cause annoyance, inconvenience or needless anxiety.

6. Copyright and database rights:

All content included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Amazing Little Trains Ltd, its affiliates or its content suppliers and is protected by United Kingdom and International copyright and database laws. The compilation of all content on this Website is the exclusive property of Amazing Little Trains Ltd. and its affiliates and is protected by United Kingdom and International copyright and database laws. All software used on this Website is the property of Amazing Little Trains Ltd, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the Website without Amazing Little Trains Ltd’s prior and express written consent to do so. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this Website, without Amazing Little Trains Ltd’s prior and express written consent. You also may not create and/or publish your own database that features substantial (for example – our prices and product listing) parts of this Website without Amazing Little Trains Ltd’s prior and express written consent.

7. Trademarks:

Amazing Little Trains Ltd. and other marks indicated on our Website are trademarks or registered trademarks of Amazing Little Trains Ltd and our affiliates.

CONDITIONS RELATING TO THE SALE OF PRODUCTS TO YOU:

This section deals with conditions relating to the sale of products by Amazing Little Trains Ltd. to you from the Website.

8. Our contract:

When you place an order to purchase a product from Amazing Little Trains Ltd, we will send you an e-mail confirming receipt of your order. An automatic confirmation does not necessarily mean that we will be able to meet your order.  We will aim to ship your items within 3 working days of your order. Please ensure to tell us if the order is required urgently.

9. Returns:

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back. You are eligible for a full reimbursement within 14 calendar days of receiving your purchase, provided the item is returned to us in the original condition and packaging within 28 calendar days from the date of receiving your purchase. After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us. Your statutory rights remain unaffected.

10. Pricing and availability:

All prices are displayed in £ Pounds Sterling.

Despite our best efforts, it’s always possible that a mistake slips through on a small number of the products we list, which of course can result in errors in price or availability. We will always verify prices as part of our dispatch procedures. If a products price is found to be incorrect we will contact you for instructions before dispatch or cancel your order and notify you of such cancellation and the reason.

In the rare case a product is ordered and later found to be out of stock, we will notify you as soon as possible, and give you the option to cancel or change your order, or to wait for arrival of your original order item to come back into stock if this will be the case.

If you live in a country outside of the UK, please contact us for a shipping cost before ordering, a bespoke invoice can then be issued for payment.

11. Customs:

Please remember when ordering goods from Amazing Little Trains Ltd. for delivery overseas, you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. If you opt to reject the order based on these charges after the item has been shipped, you will not be refunded the cost of shipping.

Please also remember that when ordering from Amazing Little Trains Ltd. from outside the UK, you are considered the importer of record, and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. Our international customers should therefore be aware that cross-border deliveries are often subject to opening and inspection by customs authorities, over which we of course have no control.

12. Children using the Website:

The Website only sells products for purchase by adults. If you are under 18, you may use the Website to order goods only with the involvement of a parent or guardian.

13. Electronic communications:

When you visit the Website or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the Website and linked social media. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

14. Alteration of Service or Amendments to the Conditions:

We reserve the right to make alterations without notice to our Website, Policies, and these Terms and Conditions of Sale & Use. You will be subject to the policies and Terms and Conditions of Sale & Use in force at the time that you use the Website to order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

15. Events beyond our reasonable control:

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.

16. Waiver:

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

17. Governing Law and Jurisdiction:

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

18. Our details:

Amazing Little Trains Ltd., 128 Sycamore Crescent, New Arley, Coventry, CV7 8HG

email: info@amazinglittletrains.com